About Us

OUR WORK SCOPE

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Insurer Assist is the total solution reinstatement company that caters to every phase of insurance repairs.

Our commitment is to provide top quality service and a professional approach in every area of the business.

Our helpful, experienced and customer driven team is always ready to travel to all areas in order to assist clients as needed.

We look after all insurance claims for:

  • Building make-safe (roof, doors, windows, fallen trees etc)
  • Water extraction or complete rebuild
  • Commercial Buildings
  • Residential
  • Industrial & Strata sites

At Insurer Assist, we’ve adopted the latest innovations in technology to provide the best claim management outcome and the best customer experience.

Our web based management system has been specifically designed to allow proactive management of all claims with a work-flow that ensures critical paths are followed.

Key system functions include:

  • Web based access that allows our staff and contractors to complete tasks and view details whilst onsite
  • Full Job work-flow process monitoring
  • In depth operational reporting
  • Full tracking to all claims progress
  • Complete control over variations and costs
  • Proactive management of tasks/projects
  • KPI management system that produces high work efficiency and improved output by proactively managing claims
  • Project management tools that redeem project tasks in a graphical chart view
  • Client portal that allows clients to view live updates regarding their claims and lodge request.